Tulum Airport Arrival Checklist
For First-Time Travelers
Use this checklist from before landing to hotel check-in to ensure a smooth arrival in Tulum—whether you land in Cancún (CUN) or Tulum International Airport (TQO).
Before You Land (On the Plane)
☐ Passport valid for at least 6 months
☐ Immigration form completed (digital or paper, if required)
☐ Hotel or Airbnb address saved on your phone
☐ Transportation plan confirmed (ADO bus, shuttle, taxi, or train)
☐ Screenshot or download boarding pass and reservations
☐ Small amount of USD or pesos accessible
☐ Phone charged or portable battery ready
Tip: Take a screenshot of your accommodation address in case mobile service is slow after landing.
After Landing at the Airport
☐ Follow signs to Immigration (Migración)
☐ Present passport and immigration form
☐ Receive entry stamp (check dates before walking away)
☐ Proceed to Baggage Claim
☐ Collect all luggage
☐ Go through Customs (green/red light system)
Important: Do not lose your immigration receipt if one is issued.
After Customs (Very Important)
☐ Walk past timeshare representatives and unofficial “helpers”
☐ Ignore offers for “free tours” or “transport advice”
☐ Proceed directly to official transportation counters or exits
Rule: If someone approaches you before you ask for help, decline politely and keep walking.
Transportation Setup (Choose One)
If Taking the ADO Bus (Cancún Airport)
☐ Locate ADO ticket counter outside your terminal
☐ Purchase ticket to Tulum Centro
☐ Confirm departure time and platform
☐ Store luggage under the bus and keep ticket stub
If Using a Shuttle or Private Transfer
☐ Find your company’s representative holding a sign
☐ Confirm your name and destination
☐ Load luggage and confirm drop-off address
If Taking a Taxi
☐ Use official airport taxi stand
☐ Confirm total price before entering
☐ Confirm destination clearly
If Using the Mayan Train
☐ Confirm train schedule matches arrival time
☐ Take airport shuttle to train station
☐ Keep ticket and ID accessible
During the Ride to Tulum
☐ Stay hydrated
☐ Keep valuables with you (not in checked luggage)
☐ Avoid sharing personal information with strangers
☐ Relax—travel time from Cancún is typically 1.5–2.5 hours
Arrival in Tulum
☐ If arriving at ADO bus station, arrange short taxi or walk
☐ Confirm hotel or Airbnb check-in instructions
☐ Store luggage securely if arriving early
☐ Exchange a small amount of cash if needed
First-Day Essentials in Tulum
☐ Buy bottled water
☐ Purchase local SIM card or confirm roaming works
☐ Locate nearest ATM
☐ Ask hotel about bike rentals or transportation tips
☐ Save emergency contacts and hotel location on your phone
Common Arrival Mistakes to Avoid
✕ Accepting unsolicited transportation offers
✕ Not confirming taxi prices
✕ Traveling without small bills
✕ Booking last-minute transport during peak season
✕ Not understanding where your hotel is located (town vs beach)
Pro Tip for First-Time Visitors
If you are unsure or tired after landing, pre-book your transportation. It removes stress and prevents overpaying.
